We’re here to help your business grow.
Need help with your MegaMark AI account, Stripe billing, subscription, SEO reports, AI recommendations, or technical issues? Send a request and our support team will reply directly to your email.
Average response time
We usually reply within 24–48 business hours.
Billing support
For Stripe issues, include your checkout email and payment date.
Secure communication
Never send passwords or full card numbers through the form.
Account Access
Get help with login issues, dashboard access, subscription activation, or account settings.
Billing & Subscriptions
Questions about Stripe payments, invoices, renewals, refunds, cancellations, or failed payments.
SEO Reports
Need clarification about audits, keywords, AI recommendations, backlinks, or strategy reports?
Contact Support
Complete the form below and our team will review your request and respond directly to your email as quickly as possible.
Our support team reviews every request carefully to provide fast, accurate, and personalized assistance for your business needs.
Frequently asked questions
Quick answers before contacting support.
How fast does support reply?
Our team usually replies within 24–48 business hours. Billing and account-access requests are prioritized when enough details are included.
What should I include for a billing issue?
Include your checkout email, subscription plan, payment date, and a short explanation of the problem.
Can I cancel my subscription?
Yes. You can request cancellation anytime. Cancellation stops future billing, but previous payments are handled according to the refund policy.
Do you guarantee SEO rankings?
No. MegaMark AI provides audits, recommendations, tracking, and optimization guidance, but search engine rankings and traffic results cannot be guaranteed.